Eli Fianu

Eli Fianu is a Lecturer, and Managing Director of Liscious Services Ltd. He has over seven years’ experience as a Lecturer. He also has over seven years’ experience in the banking industry and over a decade experience in the telecommunications industry. Dr Eli Fianu has a PhD in Information Systems and Technology from the University of KwaZulu-Natal in South Africa and a MSc in Management Information Systems from Coventry University in the United Kingdom. He has a specialty in Educational Technology. His research interests are in the areas of technology adoption, e-learning, social media, learning analytics and business analytics. He has co-authored several published articles in these areas. Dr Eli Fianu is an advocate of blended learning and strives to conduct research that facilitates the development of effective e-learning models.

Publications

What Influences Citizen Use of a Digital National Property Addressing System?: The Case of Ghana's GhanaPostGps
What Influences Citizen Use of a Digital National Property Addressing System?: The Case of Ghana's GhanaPostGps
Eli Fianu, Stephen Boateng, Zelda Arku. © 2024. 20 pages.
The chapter attempts to unravel the factors that influence citizens' usage of an e-government location-based service, the Ghana Post GPS. The research model comprises a set...
Investigating the Service Quality of Chatbots on Telecom Service Providers' Websites and Apps
Investigating the Service Quality of Chatbots on Telecom Service Providers' Websites and Apps
Eli Fianu, Fred Amankwah-Sarfo, Ernest Kwame Affum, William Leslie Brown-Acquaye. © 2024. 28 pages.
The study sought to investigate the service quality of chatbots on telecom service providers' websites and apps. The research model was based on an integration of the...
Examining the Task - Technology Fit of ChatGPT for Healthcare Services
Examining the Task - Technology Fit of ChatGPT for Healthcare Services
Eli Fianu, Fred Amankwah-Sarfo, Margaret Ofori. © 2024. 27 pages.
The study sought to examine the task-technology fit of ChatGPT for healthcare services. The research model was based on an integration of the task-technology fit (TTF) model and...
Revisiting Automated Essay Scoring via the GPT Artificial Intelligence Chatbot: A Mixed Methods Study
Revisiting Automated Essay Scoring via the GPT Artificial Intelligence Chatbot: A Mixed Methods Study
Eli Fianu, Stephen Boateng, Zelda Arku. © 2024. 20 pages.
The study sought to statistically compare separate sets of scores of graded essays generated from an automated essay scoring (AES) system (ChatGPT) and a human grader, and...
Determinants of Mobile Money Fraud on C2C E-Commerce: A Trust Perspective
Determinants of Mobile Money Fraud on C2C E-Commerce: A Trust Perspective
Eli Fianu, Zelda Arku, Stephen Boateng. © 2023. 25 pages.
The study sought to investigate the determinants of MoMo fraud perception in C2C e-commerce from a trust perspective. The research model comprises a set of relationships between...
Factors Influencing Information Security Policy Compliance Behavior
Factors Influencing Information Security Policy Compliance Behavior
Kwame Simpe Ofori, Hod Anyigba, George Oppong Appiagyei Ampong, Osaretin Kayode Omoregie, Makafui Nyamadi, Eli Fianu. © 2022. 20 pages.
One of the major concerns of organizations in today's networked world is to unravel how employees comply with information security policies (ISPs) since the internal employee...
Factors Influencing Information Security Policy Compliance Behavior
Factors Influencing Information Security Policy Compliance Behavior
Kwame Simpe Ofori, Hod Anyigba, George Oppong Appiagyei Ampong, Osaretin Kayode Omoregie, Makafui Nyamadi, Eli Fianu. © 2020. 20 pages.
One of the major concerns of organizations in today's networked world is to unravel how employees comply with information security policies (ISPs) since the internal employee...