Dianne Waddell

Dianne Waddell is an Associate Professor and Director of Graduate Management Programs at Edith Cowan University, Perth. She is responsible for the development, implementation and evaluation of postgraduate courses, including the MBA, and teaches in the areas of Quality Management, Change Management and Strategic Management. These subjects are offered both on-campus and off-campus. She holds a PhD (Monash), Master of Education Administration (Melbourne), Bachelor of Education (Melbourne) and Bachelor of Arts (LaTrobe). She has published and presented papers on ‘resistance to change’, ‘leadership’, ‘e-business’, ‘quality management’ and ‘forecasting for managers’. Her publications include two textbooks, Organisation Development and Change (Nelson-Thomson Learning) and E-Business in Australia: Concepts and Cases (Pearson Publishing). She has taught in both public and private education systems for many years, as well as presenting specifically designed industry-based courses.

Publications

The Characteristics, Responsibilities, and Future of Chief Information Officers in the Public Sector
The Characteristics, Responsibilities, and Future of Chief Information Officers in the Public Sector
Rachel Lawry, Dianne Waddell, Mohini Singh. © 2012. 21 pages.
This chapter presents a model that depicts the critical factors and assists in understanding the demands and effectiveness of Chief Information Officers (CIO) in public sector...
The Characteristics, Responsibilities and Future of Chief Information Officers in the Public Sector
The Characteristics, Responsibilities and Future of Chief Information Officers in the Public Sector
Rachel Lawry, Dianne Waddell, Mohini Singh. © 2011. 15 pages.
This chapter presents a model which depicts the critical factors and assists in understanding the demands and effectiveness of Chief Information Officers (CIO) in public sector...
E-Government in Developing Countries: A Sri Lankan Experience
E-Government in Developing Countries: A Sri Lankan Experience
Ramanie Samaratunge, Dianne Waddell. © 2008. 10 pages.
Even though there is an emerging literature on information age reform of the public sector, research focused on potential and problems related to introduction of...
Resistance: A Medium for the Successful Implementation of Technological Innovation
Resistance: A Medium for the Successful Implementation of Technological Innovation
Dianne Waddell. © 2008. 9 pages.
Resistance to change has long been recognised as a critically important factor that can influence the success or otherwise of implementing any technological innovation....
E-Business Innovation and Change Management
E-Business Innovation and Change Management
Mohini Singh, Dianne Waddell. © 2004. 283 pages.
E-business is an innovation that brings with it new ways of dealing with customers and business partners, new revenue streams, new ways of processing information, new...
Leadership in an E-Business Environment
Leadership in an E-Business Environment
Owen Cope, Dianne Waddell. © 2004. 19 pages.
Inevitably, the adoption of any new technology brings about change, but e-business is significantly different in that it completely shifts global business into a fast-paced...
Resistance: A Medium for the Successful Implementation of Technological Innovation
Resistance: A Medium for the Successful Implementation of Technological Innovation
Dianne Waddell. © 2004. 14 pages.
Resistance to change has long been recognised as a critically important factor that can influence the success or otherwise of implementing any technological innovation....
E-Government in Developing Countries: A Sri Lankan Experience
E-Government in Developing Countries: A Sri Lankan Experience
Ramanie Samaratunge, Dianne Waddell. © 2004. 15 pages.
Even though there is an emerging literature on information age reform of the public sector, research focused on potential and problems related to introduction of...
Ethics and E-Business: An Oxymoron?
Ethics and E-Business: An Oxymoron?
Dianne Waddell. © 2004. 21 pages.
This chapter attempts to give an outline of some of the contemporary ethical issues related to technological innovation associated with e-business, in particular the notion that...