Claudia Pernencar

Cláudia Pernencar Consulting, researching and teaching in digital health. Claudia started as a Product Designer. PhD in Digital Media (NOVA FCSH – UT Austin Portugal Co-lab). She is an invited Professor at ESAD, School of Fine Arts and Design from Polytechnic of Leiria. She is also coordinating the SecLAB3 – Digital Health and Industry 4.0 in the Biopharmaceutical Sector from PICTIS (International Platform for Science, Technology and Innovation and Health). As a ICNOVA researcher, she has been involved with international projects with FIOCRUZ based on practice that aim to develop innovative health interventions. She is Co-founder of the startup UXVolution that connects strategy, design and software engineering through Health User Research.

Publications

How Customer Rating on Digital Restaurant Guides Influence Consumer Satisfaction: The Zomato Platform Experience
How Customer Rating on Digital Restaurant Guides Influence Consumer Satisfaction: The Zomato Platform Experience
Alexandre Duarte, Joana Fernandes, Claudia Pernencar. © 2023. 33 pages.
Nowadays, anybody is a potential food critic, only requiring a smartphone to write an opinion and evaluate a restaurant through a digital app. As people trust other people's...