Benjamin Franklin

A Business with Economics Graduate of Northumbria University currently working as a Software Seller at IBM

Publications

Implementing a Customer Relationship Management (CRM) System
Implementing a Customer Relationship Management (CRM) System
Dimitra Skoumpopoulou, Benjamin Franklin. © 2019. 13 pages.
CRM systems offer companies a unique ability to manage their customers more effectively. There is a wealth of benefits to CRM both internally and externally, and if used...
Implementing a Customer Relationship Management (CRM) System
Implementing a Customer Relationship Management (CRM) System
Dimitra Skoumpopoulou, Benjamin Franklin. © 2018. 11 pages.
CRM systems offer companies a unique ability to manage their customers more effectively. There is a wealth of benefits to CRM both internally and externally, and if used...