Aminah Mwamini

Aminah Mwamini is a passionate academic administrator, customer care specialist and HR consultant with experience in the academia. She's qualified with an MBA (HR) and currently works as an Assistant Academic registrar with Islamic University in Uganda (IUIU) at its Females' Campus in Kabojja along Masaka Road. Her research interests include management, Human resource and Customer care excellence.

Publications

Scaling Up Customer Support Using Artificial Intelligence and Machine Learning Techniques
Scaling Up Customer Support Using Artificial Intelligence and Machine Learning Techniques
Kassim Kalinaki, Sumaya Namuwaya, Aminah Mwamini, Sarah Namuwaya. © 2023. 23 pages.
Cutting-edge technological advancements in artificial intelligence (AI) and its associated technologies such as machine learning (ML) and deep learning (DL) have garnered immense...