MLA
Chandler, Jennifer, et al. "Legal Challenges of Online Reputation Systems." Trust in E-Services: Technologies, Practices and Challenges, edited by Ronggong Song, et al., IGI Global, 2007, pp. 84-111. https://doi.org/10.4018/978-1-59904-207-7.ch004
APA
Chandler, J., el-Khatib, K., Benyoucef, M., Von Bochmann, G., & Adams, C. (2007). Legal Challenges of Online Reputation Systems. In R. Song, L. Korba, & G. Yee (Eds.), Trust in E-Services: Technologies, Practices and Challenges (pp. 84-111). IGI Global. https://doi.org/10.4018/978-1-59904-207-7.ch004
Chicago
Chandler, Jennifer, et al. "Legal Challenges of Online Reputation Systems." In Trust in E-Services: Technologies, Practices and Challenges, edited by Ronggong Song, Larry Korba, and George Yee, 84-111. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-207-7.ch004
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