MLA
Hawking, Paul, et al. "ERP II & Change Management: The Real Struggle for ERP Systems Practices." Managing Business with SAP: Planning Implementation and Evaluation, edited by Linda Lau, IGI Global, 2005, pp. 179-197. https://doi.org/10.4018/978-1-59140-378-4.ch010
APA
Hawking, P., Foster, S., & Stein, A. (2005). ERP II & Change Management: The Real Struggle for ERP Systems Practices. In L. Lau (Ed.), Managing Business with SAP: Planning Implementation and Evaluation (pp. 179-197). IGI Global. https://doi.org/10.4018/978-1-59140-378-4.ch010
Chicago
Hawking, Paul, Susan Foster, and Andrew Stein. "ERP II & Change Management: The Real Struggle for ERP Systems Practices." In Managing Business with SAP: Planning Implementation and Evaluation, edited by Linda Lau, 179-197. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-378-4.ch010
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