Entrepreneurship Resiliency Throughout the COVID-19 Pandemic: The Case of Small-Medium Enterprises in Lebanon

Entrepreneurship Resiliency Throughout the COVID-19 Pandemic: The Case of Small-Medium Enterprises in Lebanon

Khodor Shatila, Suha Jalloul
DOI: 10.4018/978-1-6684-4605-8.ch008
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Abstract

Entrepreneurs are increasingly turning to digital transformation to bolster their organizations' overall resiliency, and academics and practitioners alike are taking note. Organizational resilience and digital transformation have been studied extensively in the literature. This research used quantitative and structural equation modelling (SEM) to investigate the connections between digital transformation, innovation, and organizational resilience via a questionnaire survey with 203 entrepreneurs in Lebanon. According to the findings, the digital transformation of businesses improves their ability to withstand external threats. This study also demonstrates three ways to achieve organizational resilience: digital transformation, innovation, and company diversification. Entrepreneurial innovation positively impacts organizational resilience. The chapter concludes by stressing the relevance of the practical significance of digital transformation for businesses to implement it and create greater organizational resilience properly.
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Background

When the digital and physical worlds collide, businesses are forced to deal with extreme change and shocks of uncertainty. Al Hakimi et al (2021a) examined the effect of uncertainty threats on the vulnerability of organizations and the need of improving the assessment of vulnerability and resilience management of organizations during transformation. More than half of the companies embracing the digital transformation approach are not as good as they were before the transformation, and some may still be at danger of bankruptcy, according to Al-Hakimi et al (2021a).

Organizations will be able to successfully tackle the dilemmas they confront in the course of digital transformation by re-creating their original organizational capacity and forming an ambidextrous capability (i.e., dynamic capability). An organization's digital transformation serves as a catalyst for the development of dynamic capabilities and represents an innovation process for integrating internal and external resources, processes and structure. Innovation refers to the reconfiguration of the organization's current assets whereas exploitation innovation refers to the improvement of the organization's existing resources and capabilities. Innovation that is both adaptable to the current situation as well as building on prior successes is what is meant by the term adaptive innovation (Sharma et al., 2021).

An organization's “ambidexterity” refers to its capacity to simultaneously investigate and exploit new opportunities while also adapting to changing market conditions. As a result, the idea of dynamic capacity sheds light on the connection between digital transformation and organizational resilience. In this study, we investigate the impact mechanisms between digital transformation, ambidextrous innovation, and organizational resilience based on the literature on digital business strategies, innovation management, and organizational resilience. This research used quantitative and structural equation modeling (SEM) to examine the role of innovation in the link between diversification, digital transformation, and entrepreneurial resilience. In this study, it was discovered that digital transformation and business diversification boost organizational resilience. Organizational resilience is boosted by innovation as a result of digital transformation, as well Al-Hakimi et al (2021b).

The findings of this research will help businesses better understand how to achieve organizational resilience via digital transformation, and they will provide management and policy recommendations for businesses

Key Terms in this Chapter

Digital Transformation: Is the transformation of the business from traditional business to digital business throughout implementing artificial intelligence techniques and advanced software’s and business methods.

Innovation: Is the ability of the entrepreneur to be up to date to current technology and business strategies to minimize the threat of competition.

Business Diversification: Is the ability of the entrepreneur or the manager to diversify the products and services offered by his business to minimize risk.

Entrepreneurship Resiliency: Is the ability an organization has to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity.

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