Understanding the Usability of Course Management Systems (CMS) in Developing Countries: An Empirical Analysis

2. Objectives Of The Study

The objective of this study was to conduct and state the results of a relative usability test conducted during the 2013-2014 academic year on CMS of different public and private Universities of Bangladesh. This research strived to answer the following questions:

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  How do students from different public and private Universities of Bangladesh rate their experiences with the course management systems?

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  Is there any gap between design and reality of CMS in public and private Universities of Bangladesh?

3. Literature Review

Over the past decade, there has been an increasing number of research focusing on the application of course management system, which aims at understanding of the ingredients that lead to successful implementation of CMSs in traditional classroom-based management courses (Parikh & Verma, 2002; Bilimoria, 1997; Jones & Rice, 2000; Miesing, 1998). Developing such an understanding is important because research evidence indicate that CSM based education will likely become a prime concern for management educators in near future (Dos Santos & Wright, 2001; Cohen & Lippert, 1999; Miesing, 1998; Shrivastava, 1999). Management education researchers have explored out that solely on-line instruction is a useful academic tool for teaching the complex interpersonal, conceptual, and analytical skills. But it lagged behind form the ground of efficacy (Dos Santos & Wright, 2001; Bigelow, 1999; Miesing, 1998; Salmon, 2000; Scifres et al., 1998).