Portal Quality Issues

Abstract

Web portals are emerging Internet-based applications that enable access to different sources (providers). Through portals the organizations develop their businesses within what is a more and more competitive environment. A decisive factor for this competitiveness and for achieving the users’ loyalties is portal quality. In addition, we live in an information society, and the ability to rapidly define and assess data quality of Web portals for decision making provides a potential strategic advantage. With this in mind, our work was focused on quality of Web portals. In this article we present a part of it: a portal quality model and the first phases in the developing of a data quality model for Web portals.