Identifying Knowledge Assets in an Organisation

Abstract

The Internet has revolutionised the way that business is conducted by customers and organisations that serve them. Texts are now being devoted to explaining how e-business can be practically undertaken, for example see Lawrence et al. (2003). There is a rapidly emerging trend of organizations using Intranet portals for internal business processes and communication between employees and their organisation. This is well documented in this and other books, for example see Tatnall (2004).