MLA
Jawahar, I. M. "The Past, Present, and Future of End-User Performance." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 2826-2830. https://doi.org/10.4018/978-1-59140-553-5.ch502
APA
Jawahar, I. M. (2005). The Past, Present, and Future of End-User Performance. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 2826-2830). IGI Global. https://doi.org/10.4018/978-1-59140-553-5.ch502
Chicago
Jawahar, I. M. "The Past, Present, and Future of End-User Performance." In Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., 2826-2830. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-553-5.ch502
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