MLA
Ferne Friedman-Berg, Ferne, et al. "Aviation-Related Expertise and Usability: Implications for the Design of an FAA E-Government Web Site." IJEGR vol.5, no.1 2009: pp.64-79. http://doi.org/10.4018/jegr.2009092205
APA
Ferne Friedman-Berg, F., Allendoerfer, K., & Pai, S. (2009). Aviation-Related Expertise and Usability: Implications for the Design of an FAA E-Government Web Site. International Journal of Electronic Government Research (IJEGR), 5(1), 64-79. http://doi.org/10.4018/jegr.2009092205
Chicago
Ferne Friedman-Berg, Ferne, Kenneth Allendoerfer, and Shantanu Pai. "Aviation-Related Expertise and Usability: Implications for the Design of an FAA E-Government Web Site," International Journal of Electronic Government Research (IJEGR) 5, no.1: 64-79. http://doi.org/10.4018/jegr.2009092205
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