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International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)
Open Access Journal

International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)

This journal converted to Gold Open Access on January 1, 2022
Editors-in-Chief: Ahmad Taher Azar (College of Computer & Information Sciences, Prince Sultan University, Riyadh, Saudi Arabia & Faculty of Computers and Artificial Intelligence, Benha University, Benha, Egypt), Ghazy Assassa (Benha University, Egypt)
Indexed In: SCOPUS and 11 more indices
Published: Continuous Volume |Established: 2010
ISSN: 1947-959X|EISSN: 1947-9603|DOI: 10.4018/IJSSMET
Latest Published Articles
Published: May 29, 2024
DOI: 10.4018/IJSSMET.347332
Volume 15
Inas Al Khatib, Suha Alasheh, Abdulrahim Shamayleh
The purpose of this study is to investigate the complexities of inventory management in the healthcare industry for improving efficiency and resilience in healthcare supply chains. A Systematic... Show More
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Add to Your Personal Library: Article
Cite Article

MLA

Al Khatib, Inas, et al. "The Drivers of Complexity in Inventory Management Within the Healthcare Industry: A Systematic Review." vol.15, no.1 2024: pp.1-26. http://doi.org/10.4018/IJSSMET.347332

APA

Al Khatib, I., Alasheh, S., & Shamayleh, A. (2024). The Drivers of Complexity in Inventory Management Within the Healthcare Industry: A Systematic Review. , 15(1), 1-26. http://doi.org/10.4018/IJSSMET.347332

Chicago

Al Khatib, Inas, Suha Alasheh, and Abdulrahim Shamayleh. "The Drivers of Complexity in Inventory Management Within the Healthcare Industry: A Systematic Review," 15, no.1: 1-26. http://doi.org/10.4018/IJSSMET.347332

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Mendeley
Published: May 2, 2024
DOI: 10.4018/IJSSMET.342614
Volume 15
Abdelfatah Arman, Osama Sohaib, Vazeerjan Begum, Aaesha Aaesha Alkharman
The purpose of this study was to investigate the influence of cultural diversity on job satisfaction and its effect on expatriate work performance. Structured interviews were conducted to collect... Show More
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MLA

Arman, Abdelfatah, et al. "Impact of Cultural Diversity on Employee Performance: A Study of Expatriates." vol.15, no.1 2024: pp.1-14. http://doi.org/10.4018/IJSSMET.342614

APA

Arman, A., Sohaib, O., Begum, V., & Alkharman, A. A. (2024). Impact of Cultural Diversity on Employee Performance: A Study of Expatriates. , 15(1), 1-14. http://doi.org/10.4018/IJSSMET.342614

Chicago

Arman, Abdelfatah, et al. "Impact of Cultural Diversity on Employee Performance: A Study of Expatriates," 15, no.1: 1-14. http://doi.org/10.4018/IJSSMET.342614

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Mendeley
Published: Feb 27, 2024
DOI: 10.4018/IJSSMET.339885
Volume 15
Shamima Raihan Manzoor, Siong Choy Chong, Abdullah Al-Mahmud, Arnifa Asmawi
The influx of international students has moved beyond the Global North towards the Global South in countries like China, Malaysia, Singapore, and Hong Kong as they pursue strategies to become an... Show More
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Cite Article

MLA

Manzoor, Shamima Raihan, et al. "The Impacts of a Redefined HEI Image Model on Postgraduate International Students' Satisfaction in Malaysia." vol.15, no.1 2024: pp.1-23. http://doi.org/10.4018/IJSSMET.339885

APA

Manzoor, S. R., Chong, S. C., Al-Mahmud, A., & Asmawi, A. (2024). The Impacts of a Redefined HEI Image Model on Postgraduate International Students' Satisfaction in Malaysia. , 15(1), 1-23. http://doi.org/10.4018/IJSSMET.339885

Chicago

Manzoor, Shamima Raihan, et al. "The Impacts of a Redefined HEI Image Model on Postgraduate International Students' Satisfaction in Malaysia," 15, no.1: 1-23. http://doi.org/10.4018/IJSSMET.339885

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Description, Mission, Scope & Coverage
Description:
The International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) stands as a beacon of scholarly excellence in the world of research and innovation. This prestigious publication serves as a nexus for the convergence of knowledge and ideas spanning a vast array of... Show More
Mission & Scope:
The mission of International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) stands as a beacon of scholarly excellence, illuminating a diverse and interconnected world of knowledge. Its mission is to cultivate a dynamic exchange of insights, ideas, and innovations across a wide spectrum of fields, transcending disciplinary boundaries. Within the pages of this... Show More
Coverage:
  • Advertising and Promotion
  • AI Ethics and Responsible AI
  • AI in Autonomous Systems
  • Algorithms and Data Structures
  • Astronomy
  • Autonomous Vehicles
  • Bayesian Statistics
  • Behavioral Economics
  • Behavioral Interventions
  • Big Data Analytics
  • Big Data in Business
  • Big Data Infrastructure
  • Biology
  • Brand Management
  • Business Ethics
  • Change Management
  • Chemistry
  • Clinical Medicine
  • Cloud Computing
  • Cognitive Modeling
  • Cognitive Neuroscience
  • Cognitive Psychology
  • Cognitive Rehabilitation
  • Computer Architecture
  • Computer Graphics
  • Computer Vision
  • Consumer Behavior
  • Control Systems
  • Data Analytics
  • Data Mining
  • Data Visualization
  • Data Warehousing
  • Data-driven Decision Making
  • Decision Analysis
  • Deep Learning
  • Development Economics
  • DevOps and Continuous Integration
  • Differential Equations
  • Digital Marketing
  • Distributed and Parallel Computing
  • Earth Sciences
  • Economic Modeling
  • Economic Policy
  • Edge Computing in IoT
  • Ensemble Learning
  • Enterprise Systems
  • Environmental Policy
  • Environmental Science
  • Evolutionary Algorithms
  • Expert Systems
  • Fuzzy Logic
  • Game Theory
  • Genetic Programming
  • Hadoop and Spark
  • Health Policy
  • Health Psychology
  • Human Cognition
  • Human-Computer Interaction
  • Hybrid Computational Methods
  • Hypothesis Testing
  • Information Security and Cybersecurity
  • International Economics
  • Interpretability and Fairness
  • IoT Applications
  • IoT Architecture and Protocols
  • IoT in Healthcare
  • IoT Security and Privacy
  • IT Governance and Security
  • IT Infrastructure
  • IT Strategy and Management
  • Leadership and Innovation
  • Linear and Nonlinear Programming
  • Machine Learning
  • Machine Learning in Healthcare
  • Macroeconomics
  • Market Research
  • Marketing Strategy
  • Mathematical Modeling
  • Mathematical Optimization
  • Mathematical Physics
  • Medical Informatics
  • Microeconomics
  • ML for Natural Language Processing
  • Multivariate Analysis
  • Natural Language Processing
  • Neural Networks
  • Neuroscience
  • NoSQL Databases
  • Numerical Methods
  • Optimization Techniques
  • Organizational Behavior
  • Physics
  • Policy Modeling and Simulation
  • Predictive Analytics
  • Probability and Statistics
  • Project Management
  • Psychiatry
  • Psychological Research
  • Public Policy Evaluation
  • Queuing Theory
  • Regression Analysis
  • Reinforcement Learning
  • Robotics
  • Smart Cities and IoT
  • Social Policy
  • Software Development and Engineering
  • Software Development Methodologies
  • Software Maintenance and Evolution
  • Software Project Management
  • Software Quality Assurance
  • Software Testing
  • Statistical Analysis
  • Statistical Software and Tools
  • Strategic Management
  • Stream Processing
  • Supervised and Unsupervised Learning
  • Supply Chain Management
  • Swarm Intelligence
  • Swarm Robotics
  • Transfer Learning
  • Unmanned Aerial Vehicles (UAVs)
  • Virtualization
Editorial Policy
IGI Global holds its journals to the highest ethical practices. View Full Editorial Policy
IGI Global Open Access
When you publish under the OA model with IGI Global, you enable your work to be viewed by millions of readers worldwide immediately after publication and you are able to experience our personal support and commitment to editorial service. This includes:
  • Timely Publication: Quick Turnarounds & Prompt Peer Review (No Embargoes)
  • Continuous Support: In-House, Personalized Service Throughout the Entire Process
  • Cutting-Edge Technology: Proprietary Technologies & Integrations With Major Open Access Platforms
  • Diverse Options: Individual APCs, Platinum Funding, Institutional Open Access Agreements, & More
  • Research Advancement First: IGI Global Prioritizes Research Over Profit by Forfeiting Subscription Revenue
  • Unmatched Transparency: Comprehensive Visibility in Processes, Licensing, & More
  • Rapid Transformation: IGI Global is One of Few Publishers That Have Completed the Open Access Transition
  • Independence and Integrity: IGI Global is Committed to Maintaining its Autonomy as an Independent Publisher
  • Medium-Sized, Yet Powerful: IGI Global Offers Advantages of a Medium-Sized Publisher With the Reach of a Larger Publisher
Article Processing Charges
Article Processing Charge (APC):

Payment of the APC fee (directly to the publisher) by the author or a funding body is not required until AFTER the manuscript has gone through the full double-anonymized peer review process and the Editor(s)-in-Chief at his/her/their full discretion has/have decided to accept the manuscript based on the results of the double-anonymized peer review process. 

What Does IGI Global's Open Access APC Cover?

In the traditional subscription-based model, the cost to the publisher to produce each article is covered by the revenue generated by journal subscriptions. Under OA, all the articles are published under a Creative Commons (CC BY) license; therefore, the authors or funding body will pay a one-time article processing charge (APC) to offset the costs of all of the activities associated with the publication of the article manuscript, including:

  • Digital tools used to support the manuscript management and review process
  • Typesetting, formatting and layout
  • Online hosting
  • Submission of the journal's content to numerous abstracts, directories, and indexes
  • Third-party software (e.g. plagiarism checks)
  • Editorial support which includes manuscript tracking, communications, submission guideline checks, and communications with authors and reviewers
  • All promotional support and activities which include metadata distribution, press releases, promotional communications, web content, ads, fliers, brochures, postcards, etc. for the journal and its published contents
  • The fact that all published articles will be freely accessible and able to be posted and disseminated widely by
    the authors
  • Professional line-by-line English language copy editing and proofreading*

*This service is only performed on article manuscripts with fully paid (not discounted or waived) APC fees.

APC Subsidizing and Funding

To assist researchers in covering the costs of the APC in OA publishing, there are various sources of OA funding. Additionally, unlike many other publishers, IGI Global offers flexible subsidies, 100% Open Access APC funding, discounts, and more. Learn More

Open Access Funding Resources
IGI Global recognizes that many researchers may not know where to begin when searching for OA funding opportunities. IGI Global recently launched an Open Access Funding Resources page for researchers to browse. This page provides a comprehensive list of OA funding sources available for researchers to secure funds for their various OA publications.
Submit to This Journal
This journal is currently actively seeking new submissions. Interested authors should ensure that their article manuscript adheres to the journal's submission guidelines and before you write page, which include originality of the manuscript, APA formatting information and examples, manuscript requirements, and more. To submit an article for consideration, please begin the submission process below.
Reviews & Statements

"We all are in services to some extent, and there is an increasing need to reflect on how good services are devised and engineered, to get the maximum value from our efforts. This is a question with no simple answer, and as such it requires not one but several perspectives. The International Journal of Service Science, Management, Engineering, and Technology provides the floor for such perspectives to co-evolve and flourish. Periodicals as IJSSMET are indispensable for advancing the many "service sciences" eventually into a coherent body of knowledge that makes a difference in our economies."

– Miltiadis Lytras, University of Patras, Greece
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Contact
Submission-Related Inquiries
Prof. Ahmad Taher Azar
Prof. Ghazy Assassa
Editors-in-Chief
International Journal of Service Science, Management, Engineering, and Technology
Email: aazar@igi-global.com
Email: ghazyassassa@gmail.com

Author Services Inquiries
For inquiries involving pre-submission concerns, please contact the Journal Development Division:
journaleditor@igi-global.com

Open Access Inquiries
For inquiries involving publishing costs, APCs, etc., please contact the Open Access Division:
openaccessadmin@igi-global.com

Production-Related Inquiries
For inquiries involving accepted manuscripts currently in production or post-production, please contact the Journal Production Division:
journalproofing@igi-global.com

Rights and Permissions Inquiries
For inquiries involving permissions, rights, and reuse, please contact the Intellectual Property & Contracts Division:
contracts@igi-global.com

Publication-Related Inquiries
For inquiries involving journal publishing, please contact the Acquisitions Division:
acquisition@igi-global.com

Discoverability Inquiries
For inquiries involving sharing, promoting, and indexing of manuscripts, please contact the Citation Metrics & Indexing Division:
indexing@igi-global.com

Editorial Office
701 E. Chocolate Ave.
Hershey, PA 17033, USA
717-533-8845 x100
Archiving
All of IGI Global's content is archived via the CLOCKSS and LOCKSS initiative. Additionally, all IGI Global published content is available in IGI Global's InfoSci® platform.
Ownership and Management

The International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) is owned and published by IGI Global.

International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) is editorially independent, with full authority of the journal's content falling to the Editor-in-Chief and the journal's Editorial Board.

The In-House Editorial Office manages the publishing operations of the journal.

IGI Global
701 East Chocolate Avenue
Hershey, PA 17033
USA

Principal Contact
Grace Long
Managing Editor of Journal Development
IGI Global
Phone: (717) 533-8845 ext. 147
E-mail: glong@igi-global.com

Support Contact
Samantha Miduri
Development Editor - International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)
IGI Global
Phone: 717-533-8845
E-mail: smiduri@igi-global.com